+12%vs last year
PerfectAll tickets closed
-15%Faster than SLA
StableUptime
Urgent Technical Interventions
The CCTV monitoring infrastructure at the head office has reached its maximum display and device capacity.
Prevents further camera expansion without upgrading screens and display hardware.
A temporary alternative solution is proposed to maintain operational continuity while awaiting a full expansion decision.
Most branch devices have reached their technical end-of-life stage.
Repeated maintenance interventions act as temporary fixes rather than long-term solutions.
Device replacement is strongly recommended.
Several branches suffer from unstable internet connectivity due to lack of fiber-optic service.
Directly impacts system reliability and remote support capabilities.
Upgrade site infrastructure where possible.